At OrderManager, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect information you provide directly to us, including:
Account Information
- Business name and contact details
- Email address and phone number
- Business address and location
- Business logo and branding materials
- Account credentials and security information
Order and Transaction Data
- Customer order details and preferences
- Payment information and transaction history
- Product inventory and sales data
- Customer communication records
Usage Information
- Platform usage patterns and analytics
- Feature preferences and settings
- Technical logs and performance data
- Device and browser information
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our order management services
- Account Management: To manage your account and provide customer support
- Communication: To send important updates, notifications, and marketing materials
- Analytics: To improve our services and develop new features
- Security: To protect against fraud and ensure platform security
- Compliance: To meet legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Improve our services and develop new features
You may request deletion of your data, subject to legal and contractual requirements.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Ensure platform security and functionality
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
OrderManager is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@theordermanager.com
- Phone: +234 706 167 9637
- Address: Lagos, Nigeria
13. Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer at dpo@ordermanager.com